SHIPPING POLICY

All products ship within 2 business days of paid order receipt, EXCEPT custom orders.  Custom orders will ship within 7 days of paid order completion.  For bar soaps, this could be 4-6 weeks after order is placed, to allow for soap cure rate.

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If you live in an area of the US that is prone to extreme temperatures (heat and cold), then some products may require prompt attention at delivery to keep from melting/freezing.  These products will be sent with a Signature Confirmation to insure they are received and not left in the elements.  There is an additional cost for this service.

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RETURN POLICY

No returns are accepted.  If you have a product with an issue, please contact us for info on an exchange or refund. 

Please note:  We reserve the right to ask for photographic evidence.  Shipping issues should be addressed with the shipping company prior to contacting us.  If a product received has been accurately described in the product description, including flaws, no refund will be given for a complaint in relation to that flaw.